Connecting and Transferring Files with Cyberduck

So now that you have Cyberduck installed, the next step is to get connected and start transferring files. Cyberduck makes it easy to get going. To connect to anFTPserver, you need only to press one button!

The New Connection Button

Opening a connection.

To begin, click the Open Connection button on the toolbar. You'll need to enter in a few details to get connected:

  • Protocol: We recommend you use SFTP.
  • Server: This is your server or IP address.
  • Username: The user name for your FTP server.
  • Password: The password for your FTP server.

Click the Connect button to connect to your account.

Here's an example of what the connection to your ExaVault account would look like:

  • Protocol: SFTP (SSH File Transfer Protocol)
  • Server:
  • Username: bobsmith
  • Password: (You should never post your password online!)

You should know that Cyberduck supports other transfer protocols, but SFTP is what we at ExaVault recommend.

Unknown Host Prompts
Clicking the 'Allow' button so that your ExaVault account is trusted by Cyberduck.

The first time that you log on to an SFTP server, Cyberduck will prompt you about about an unknown host key. This prompt is part of the SSH protocol – and it's just Cyberduck telling you that it doesn't know anything about the server. Cyberduck keeps a list of “known” (and therefore trusted) servers.

Click the 'Always' checkbox and then click the 'Allow' button so that your ExaVault account is trusted by Cyberduck.

You'll know you are connected when you see a list of files in the Cyberduck Browser window.

Transferring Files and Using the Browser Window

The Browser window is the main part of the application window in Cyberduck. The folders and files that you see in the Browser window can be thought of as a Finder (Mac) or Explorer (PC) window for your FTP server. Therefore, transferring files with Cyberduck simply involves dragging files from one window to another.

Transferring files and using the browser window on Mac.


  • Finder will show the files on your computer.
  • Cyberduck's Browser window shows the files on your FTP server.


  • Windows Explorer will show the files on your computer.
  • Cyberduck's Browser window shows the files on your FTP server.
Moving files in Cyberduck.

Uploading Files

To upload files:

1. Select file(s) in Finder / Windows Explorer.

2. Drag the selected file(s) to the Browser window in Cyberduck.

Downloading Files

To download files:

1. Select file(s) in Cyberduck's Browser window.

2. Drag the selected file(s) to the Finder / Windows Explorer window.

Managing Files with the Browser Window

Managing files with Cyberduck's Browser window is a snap.

  • If you have a multi-button mouse, you can right-click to quick access to file management commands.
  • If you have the standard Mac mouse, you can hold down the CTRL button while you click to get at the right-click commands.

You can also use the Cyberduck menus:

Creating Folders

To create new folders on the FTP server:

1. Click the File menu.

2. Select New Folder.

3. Enter the name of your new folder.
As a suggestion, you should avoid using s p a c e s in folder names.

Moving Files
Moving files in Cyberduck.

To move files on the FTP server:

1. Select the file(s) to move.

2. Click the Edit menu and select Cut.

3. Double-click on the folder you want to move the files to.

4. Click the Edit menu and select Paste.

Cyberduck makes it all easy: you can also use the drag and drop method described above to move files on the ExaVault server.


Disconnecting from Cyberduck.

To disconnect from your FTP server, just click the Disconnect button on the toolbar.

Supported Protocols

Cyberduck supports the following protocols for connecting to your ExaVault account:

  • FTP
  • SFTP

Cyberduck also offers support for WebDAV connections. However ExaVault does not support the use of WebDAV connections.

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