Welcome to the ExaVault Account Management wiki. In these pages, you can find out how to make the most of your ExaVault account.
Please remember to use your email address to log in
Client Area: https://clients.exavault.com
The client area is where your account is managed. You'll need to log in with the email address that you used to set up the account.If you can't remember the password that you used to set up the account, you can use the forgotten password link or send a message to firstname.lastname@example.org.
Once you are logged in, there are several pages that you can use to manage your account, update your contact info, review invoices we've sent for your service, and the like.
To access the client details section, click the green Update button on the left side of the home page.
In the client details section, you can:
You can view, print and download your entire history of invoices on the Invoice page. You can also update your credit card info and add pre-paid credit to your account.
On the tickets page, you can see every support ticket you've ever submitted.
If you'd like to add another account to your existing service, then the order page is the place you'll want to visit.
If you need to update the credit card information tied to your subscription, visit the Credit Card Details page.
From time to time, we will announce new features, upcoming maintenance, and other events. We'll post these messages in the Recent News section (we'll also send you an email).
You can create tickets inside of the client area, or you can simply send an email to email@example.com. Either way will let us know that you would like some assistance.
Don't see the answer you need? Drop us a note, and our support team will email you back.Send Email
Schedule a 1:1 screen-share to get all your questions answered by our support team.Book a 1:1