Support Tickets

Support Tickets

The support tickets page includes a list of every support ticket for your account.

To navigate to the support tickets page, log in to the client area and click the Open Tickets button.

Opening a New Support Ticket

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Opening a new support ticket in the ExaVault Client Area

Every time you email support@exavault.com, billing@exavault.com, or sales@exavault.com, a support ticket is created automatically. This allows both you and us to keep track of any questions or troubles that you might have with your account.

To open a new support ticket from this page, just click the Submit New Ticket link on the left side of the page. You'll be presented with a page that allows you to instantly send us a message.

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client-area/40-support-and-trouble-tickets.txt · Last modified 2019/02/06 16:28 (external edit)