Cloud or on-premise.
Both built by Files.com.
Files.com Cloud is the modern File Orchestration Platform with the full feature set — automation, REST API, partner integrations, compliance built in. For almost every team that’s the right answer. The free ExaVault on-premise appliance still works for the slice of teams who genuinely need to run file transfer inside their own infrastructure.
| Files.com Cloud | ExaVault Appliance | |
|---|---|---|
| Deployment model | Hosted, multi-tenant SaaS | Self-hosted in your VPC / datacenter |
| Time to first transfer | ~10 minutes | Hours to days (provisioning) |
| Automation & workflows | ✓ Visual workflows + webhooks | Not included |
| REST API + SDKs | ✓ Full API · 8 languages | Not included |
| PGP / GPG encryption | ✓ Built in | Not included |
| AS2 + partner integrations | ✓ Included | Not included |
| SOC 2 / HIPAA-BAA | ✓ Out of the box | Your scope |
| SSO & AD/LDAP | ✓ SSO + SCIM | AD/LDAP only |
| Patching & backups | We do it | You do it |
| Cost | From $199/mo | Free · paid support tiers |
| Best for | Almost everyone | Regulated / air-gapped / classified |
For almost everyone: Files.com Cloud. It’s the modern File Orchestration Platform with the full feature set — automation workflows, REST API + SDKs in 8 languages, PGP/GPG encryption, AS2, SOC 2 + HIPAA-BAA out of the box, SSO + SCIM, and on-call support. Provisioning takes about 10 minutes; there’s a free trial with no credit card.
The free ExaVault on-premise appliance is the right choice if you must run file transfer inside your own datacenter or VPC — air-gapped environments, strict data-residency mandates, classified workloads, or compliance frameworks that don’t allow multi-tenant cloud. The appliance handles SFTP / FTP / FTPS / WebDAV with the same user-management and audit-log surface, but it doesn’t ship the cloud-only features (automations, REST API, AS2, partner integrations).