Files.comExaVault

Branded File Transfer — Your Logo, Your Domain, No Compromises

Customers should think they’re working with you, not with the file-sharing vendor behind you. Files.com lets you white-label the whole experience — your logo on the upload page, your domain on the SFTP endpoint, your name on the notification emails. Starting at $199/month.

7-day free trial · No credit card required

Marc Jacobs
Equifax
Cognizant
Banner Health
Bloomberg
Norton Rose Fulbright
TowneBank
Michelin
PBS
Redis
Carrier
e.l.f. Cosmetics
4,000+
Organizations rely on Files.com
#1
Gartner Peer Insights · MFT
#1
in every G2 attribute · MFT
15+ yrs
of file-orchestration engineering

White-Label Every Surface, in Four Steps

Branding on a file-sharing service usually means a logo-upload field and not much else. Files.com goes further — your custom domain on the SFTP endpoint, your company name on the welcome emails, your brand colors on the login page, your reply-to address on every notification. The branded surface is end-to-end.

  • Custom domain on the web file manager and SFTP endpoint (files.yourcompany.com)
  • Your logo on the login page, the file manager, share links, and emails
  • Editable interface colors to match your brand palette
  • Custom reply-to address and editable copy on every transactional email
  • Branded upload forms for receiving files from clients — no Files.com mention anywhere
  • Branding removal across every customer-facing surface, including PDF receipts

One CNAME and you’re done. Point files.yourcompany.com at your Files.com site, upload your logo, set your colors. The whole portal — SFTP plus web plus emails — wears your brand.

The one-time file upload links, one-time file download links, and the management UI make my work easier and more efficient — they make it easier to gather and share sensitive documents in a secure way.
Steven PapadakisSteven PapadakisFounder & CEO · NE2NE

The File Orchestration Platform You Didn’t Know You Needed

The protocol you came here for is just one of the capabilities built into the Files.com File Orchestration Platform. Here’s what else you get, starting at $199/month.

  • Cloud SFTP / FTP Server

    Dedicated endpoints, every protocol, fully managed. Your partners connect however they already work.

    Replaces: GoAnywhere, GlobalScape, MOVEit, Axway, IBM Sterling, JSCAPE, Cleo, AWS Transfer Family

  • Automation & Integration Platform

    Connect to 50+ platforms. Trigger on file arrival, route between systems, replace fragile custom scripts.

    Replaces: Boomi, Celigo, MuleSoft, GoAnywhere, Zapier, n8n, Microsoft Power Automate, Workato, Make, custom scripts + cron

  • You’re here

    File Sharing Platform

    Branded upload portals, secure share links, guest access. No accounts or software required for external partners.

    Replaces: Box, Egnyte, Citrix ShareFile, Dropbox, WeTransfer, Hightail, Kiteworks, OwnCloud

  • Fast File Transfer / Acceleration

    Files.com Agent leverages custom UDP-based technology to move files up to 5TB at maximum speed over our 100Gbit network, regardless of distance or network conditions.

    Replaces: Signiant, IBM Aspera, FileCatalyst (Fortra), MASV

  • Job Scheduler / Workload Automation

    Schedule file operations with enterprise reliability. Retry logic, dependency chains, alerting, and monitoring.

    Replaces: JAMS, RunMyJobs, ActiveBatch, Control-M, AutoSys, Stonebranch, Windows Task Scheduler, cron

  • Desktop Drive & File Server Replacement

    Native apps for Windows, macOS, iOS, and Android that map cloud storage as a local drive. Replace aging file servers and NAS devices.

    Replaces: SharePoint, Windows DFS, Nasuni, NetApp, Resilio, Nextcloud, Synology Drive, ExpanDrive

Start with one, and grow to all six.

When the File Portal is Your Brand, Not Ours

  • I set up all our users and set up inboxes where our customers can send us files, and everything just works. Email notifications are also a big thing for us — we need to know when we have a new file sent to us, and those just work as well.
    Lance Phillips
    Lance PhillipsController · Gerald Printing
  • As a large furniture manufacturer handling a high volume of high-resolution images, it makes everything effortless. The platform is secure, easy to use, and reliable — even when transferring large files.
    Alaina Anglin
    Alaina AnglinGraphic Designer · Franklin
  • Files.com just works. User maintenance is a non-issue with auto deprovisioning, and connecting with external partners has gotten dramatically simpler.
    Javier Sullivan
    Javier SullivanSenior Manager of IT Production & Product Development · Marc Jacobs

Built to Be Trusted

  • Zero Data Breaches in 15 Years

    AES-256 at rest and in transit across billions of file transfers. Continuously tested via public bug bounty since 2016. Not one breach. Ever.

  • Compliant Out of the Box

    SOC 2 Type II, HIPAA, GDPR, ITAR, and PCI DSS Level 2. Multiple global data regions including EU-only options so you control where your data lives.

  • Enterprise Identity & Infrastructure

    SSO with Okta, Azure AD, Active Directory, ADFS, LDAP, OneLogin, and Auth0. Cloud-native, auto-scaling, fully redundant. 99.9% uptime.

  • SOC 2 Type II
  • HIPAA
  • GDPR
  • ITAR
  • PCI DSS

Engineering Support Included for Every Plan

  • All-Engineer Support Desk

    No Level 1 runaround. Every support request goes directly to a file-transfer expert who understands your workflows. Sub-1-hour response times.

  • Onboarding Included

    Every plan starts with a working session with an Onboarding engineer — migration planning, go-live support, and workflow optimization at no extra cost. Enterprise customers get bespoke onboarding with a dedicated engineer assigned to the rollout.

  • Documentation & Resources

    Comprehensive API docs, SDKs in 8 languages, video tutorials, and best-practices guides. Everything you need to self-serve when you prefer to.

support@files.com · 1-800-286-8372 · Mon–Fri, 9am–8pm Eastern

50+ Native Integrations

Connect to any cloud, platform, or system without custom development.

View All Integrations
  • Amazon S3
  • Microsoft Azure Blob Storage
  • Google Cloud Storage
  • SharePoint
  • Google Drive
  • Dropbox
  • Box
  • Microsoft OneDrive
  • Okta
  • Microsoft Entra ID
  • Slack
  • Webhooks

Common Questions

Can't find what you're looking for? Reach out — every support request lands with an engineer.

The custom domain (files.yourcompany.com on both SFTP and the web), your logo on the file manager + login page + every email, custom interface colors, custom reply-to address, editable email copy, and removal of every Files.com / ExaVault mention from customer-facing surfaces. Branded upload forms can be embedded on your own website too. There’s no “powered by” badge.

They connect to files.yourcompany.com on port 22 with their SSH key or password — the same way they'd connect to any SFTP server. Your branded subdomain is the canonical hostname; partners never see Files.com infrastructure.

Yes. By default Files.com sends transactional emails from a domain on your behalf; for full ownership, configure your own SMTP server in the site settings and every notification, share-link email, and file-receipt email is sent through your infrastructure. Enterprise tier feature; standard plans use the default email path with your reply-to address.

Files.com is the cloud-native File Orchestration Platform used by 4,000+ organizations for mission-critical file operations. One platform replaces your SFTP server, file-sharing tools, automation scripts, job scheduler, and desktop file server.

Files.com connects natively to 50+ platforms, including AWS S3, Azure Blob, Google Cloud Storage, SharePoint, and Dropbox. Bring your own storage, use ours, or both — Files.com handles protocol translation automatically, so your partners and systems connect however they already work.

Files.com processes over 1 billion file transfers per year. The Files.com Agent uses custom UDP-based acceleration technology to transfer large files at maximum speed regardless of distance or network conditions. The platform auto-scales to handle volume spikes without any intervention.

Files.com provisions a working SFTP endpoint in about 10 minutes from sign-up — configure your first endpoint or automation right in the browser. Every plan also includes a working session with an Onboarding engineer for migration planning, go-live support, and workflow optimization at no extra cost; Enterprise customers get a bespoke onboarding with a dedicated engineer assigned to the rollout.

Plans start at $199/month. All platform capabilities are included in every plan — SFTP/FTP server, automation, file sharing, desktop drive, job scheduling, fast file transfer, data transformation, and document collaboration. Pricing scales with usage. No long-term contracts required.

Files.com encrypts all data with AES-256 at rest and in transit (TLS 1.2/1.3), with zero data breaches in 15 years across billions of file transfers. The platform is continuously tested through a public bug bounty running since 2016, and offers seven global data regions so you control where your data lives — bring your own storage or use ours.

Files.com is SOC 2 Type II certified and supports HIPAA, GDPR, ITAR, and PCI DSS Level 2 compliance. Multiple global data regions, including EU-only options, plus complete audit trails and data-residency controls are built in.

Every Files.com customer gets engineering-level support — no Level 1 scripts, no chatbots — with sub-1-hour response times. Every plan includes a working session with an Onboarding engineer for migration planning, go-live support, and workflow optimization. Enterprise customers get a bespoke onboarding with a dedicated engineer, plus custom SLAs and dedicated account management.

Make the File Portal Yours

Spin up a branded Files.com site in about ten minutes — point a CNAME, upload your logo, ship the URL to your customers. 7-day free trial, no credit card.