Secure File Transfer That Survives an Audit
Files.com is built for regulated industries — banking, healthcare, government, EDI. AES-256 encryption end-to-end, SOC 2 Type II, HIPAA-BAA, GDPR, PCI DSS, zero data breaches in 15 years across billions of transfers. Used by Equifax, Bloomberg, Banner Health, and 4,000+ other organizations. Starting at $199/month.
7-day free trial · No credit card required
- SOC 2 Type II
- HIPAA-BAA
- GDPR
- PCI DSS
- ITAR
Every Certification Your Auditor Will Ask For
"Secure file transfer" is a claim every vendor makes; the question is what backs it. Files.com publishes the underlying compliance posture and the operating record — including the zero-breach history since 2010, the bug-bounty program running continuously since 2016, and an audit log so granular that compliance teams treat it as primary evidence rather than a downstream report.
- SOC 2 Type II — current annual report, available under NDA
- HIPAA-BAA — signed business-associate agreement standard at every plan tier
- GDPR + EU data residency — pick EU-only regions for processing and storage
- PCI DSS Level 2 — covered cardholder-data workflows in financial-services deployments
- ITAR — supported via US-only data residency + access controls for defense-adjacent workloads
- Zero data breaches in 15 years across billions of transfers — public bug bounty program since 2016
Bring your own storage and the data never touches Files.com. Connect Files.com to your S3 bucket, Azure Blob, or on-prem NAS, and the platform brokers the protocol layer while files stay where you put them. Useful when residency or sovereign-cloud requirements rule out a multi-tenant SaaS storing the bytes.
As an admin for three sites in Files.com, I appreciate the platform's strong security-first approach, granular permission model, and detailed audit logging, which make it easy to enforce least-privilege access and maintain compliance.
The File Orchestration Platform You Didn’t Know You Needed
The protocol you came here for is just one of the capabilities built into the Files.com File Orchestration Platform. Here’s what else you get, starting at $199/month.
- You’re here
Cloud SFTP / FTP Server
Dedicated endpoints, every protocol, fully managed. Your partners connect however they already work.
Replaces: GoAnywhere, GlobalScape, MOVEit, Axway, IBM Sterling, JSCAPE, Cleo, AWS Transfer Family
Automation & Integration Platform
Connect to 50+ platforms. Trigger on file arrival, route between systems, replace fragile custom scripts.
Replaces: Boomi, Celigo, MuleSoft, GoAnywhere, Zapier, n8n, Microsoft Power Automate, Workato, Make, custom scripts + cron
File Sharing Platform
Branded upload portals, secure share links, guest access. No accounts or software required for external partners.
Replaces: Box, Egnyte, Citrix ShareFile, Dropbox, WeTransfer, Hightail, Kiteworks, OwnCloud
Fast File Transfer / Acceleration
Files.com Agent leverages custom UDP-based technology to move files up to 5TB at maximum speed over our 100Gbit network, regardless of distance or network conditions.
Replaces: Signiant, IBM Aspera, FileCatalyst (Fortra), MASV
Job Scheduler / Workload Automation
Schedule file operations with enterprise reliability. Retry logic, dependency chains, alerting, and monitoring.
Replaces: JAMS, RunMyJobs, ActiveBatch, Control-M, AutoSys, Stonebranch, Windows Task Scheduler, cron
Data Transformation & Format Conversion
Transform, convert, and process files inline. Extract metadata, convert formats, prepare files for downstream systems.
Replaces: Fivetran, AWS Glue, Azure Data Factory, Talend, Informatica, Airflow, custom Python / SSIS jobs
Desktop Drive & File Server Replacement
Native apps for Windows, macOS, iOS, and Android that map cloud storage as a local drive. Replace aging file servers and NAS devices.
Replaces: SharePoint, Windows DFS, Nasuni, NetApp, Resilio, Nextcloud, Synology Drive, ExpanDrive
Real-Time Document Collaboration
Co-edit office documents in real time, directly inside Files.com. Works with external collaborators — no accounts required.
Replaces: Google Docs / Sheets, Microsoft Office 365, Collabora Online, OnlyOffice
Start with one, and grow to all eight.
Where the Security Story Has Held Up
- Healthcare (HIPAA)
We use Files.com to transfer files to clients in a HIPAA compliant manner. Accuracy and compliance have both gone up. The native SharePoint connection made it incredibly easy to automate submitting files to an SFTP server — that alone was worth it.
Amclain McLean, Infrastructure Administrator · OptiMed Health Partners · PeerSpot Review
- Financial Services (PCI DSS)
Files.com's unified namespace has affected our organization positively from the standpoint of it being a secure platform. The biggest challenge it helps us solve is keeping our file transfers secure between our customers and us. The encryption capabilities, the use of API keys to transfer information, and the user security from SSO to MFA all keep our accounts safe. The fact that it's PCI compliant is valuable to us.
Jim Rice, Senior Vice President of Technology Operations · Dash Solutions · PeerSpot Review
- Aerospace / Manufacturing (NIS2)
Access from anywhere. Secure sharing (encryption, authentication). Real-time collaboration. Backup and redundancy. Integration with other tools. Data security support useful for NIS2 compliance.
Alessandro Melia, IT & Cybersecurity Manager · Triumph Group International · PeerSpot Review
Built to Be Trusted
Zero Data Breaches in 15 Years
AES-256 at rest and in transit across billions of file transfers. Continuously tested via public bug bounty since 2016. Not one breach. Ever.
Compliant Out of the Box
SOC 2 Type II, HIPAA, GDPR, ITAR, and PCI DSS Level 2. Multiple global data regions including EU-only options so you control where your data lives.
Enterprise Identity & Infrastructure
SSO with Okta, Azure AD, Active Directory, ADFS, LDAP, OneLogin, and Auth0. Cloud-native, auto-scaling, fully redundant. 99.99% uptime since 2010.
- SOC 2 Type II
- HIPAA
- GDPR
- ITAR
- PCI DSS
Engineering Support Included for Every Plan
All-Engineer Support Desk
No Level 1 runaround. Every support request goes directly to a file-transfer expert who understands your workflows. Sub-1-hour response times.
Onboarding Included
Every plan starts with a working session with an Onboarding engineer — migration planning, go-live support, and workflow optimization at no extra cost. Enterprise customers get bespoke onboarding with a dedicated engineer assigned to the rollout.
Documentation & Resources
Comprehensive API docs, SDKs in 8 languages, video tutorials, and best-practices guides. Everything you need to self-serve when you prefer to.
support@files.com · 1-800-286-8372 · Mon–Fri, 9am–8pm Eastern
50+ Native Integrations
Connect to any cloud, platform, or system without custom development. View all integrations →
Common Questions
Can't find what you're looking for? Reach out — every support request lands with an engineer.
AES-256 at rest, TLS 1.2+ in transit (with TLS 1.3 preferred), modern cipher suites only. Encryption keys are managed by Files.com by default; Enterprise customers can use customer-managed keys via the BYOK feature. PGP / GPG encryption is also supported on the file content itself for partner-to-partner end-to-end encryption.
Seven global data regions including EU-only and US-only options. Pick the region(s) where your data should live during site setup; data residency is enforced at the platform level (storage, processing, and access logs all stay in-region). For EU customers under GDPR, the EU-only option keeps everything within the EU.
No. Zero data breaches in 15 years across billions of file transfers. Continuously tested via a public bug bounty since 2016. SOC 2 Type II report (available under NDA) documents the controls. Pen-tests run annually with external assessors.
Files.com is the cloud-native File Orchestration Platform used by 4,000+ organizations for mission-critical file operations. One platform replaces your SFTP server, file-sharing tools, automation scripts, job scheduler, and desktop file server.
Files.com connects natively to 50+ platforms, including AWS S3, Azure Blob, Google Cloud Storage, SharePoint, and Dropbox. Bring your own storage, use ours, or both — Files.com handles protocol translation automatically, so your partners and systems connect however they already work.
Files.com processes over 1 billion file transfers per year. The Files.com Agent uses custom UDP-based acceleration technology to transfer large files at maximum speed regardless of distance or network conditions. The platform auto-scales to handle volume spikes without any intervention.
Files.com provisions a working SFTP endpoint in about 10 minutes from sign-up — configure your first endpoint or automation right in the browser. Every plan also includes a working session with an Onboarding engineer for migration planning, go-live support, and workflow optimization at no extra cost; Enterprise customers get a bespoke onboarding with a dedicated engineer assigned to the rollout.
Plans start at $199/month. All platform capabilities are included in every plan — SFTP/FTP server, automation, file sharing, desktop drive, job scheduling, fast file transfer, data transformation, and document collaboration. Pricing scales with usage. No long-term contracts required.
Every Files.com customer gets engineering-level support — no Level 1 scripts, no chatbots — with sub-1-hour response times. Every plan includes a working session with an Onboarding engineer for migration planning, go-live support, and workflow optimization. Enterprise customers get a bespoke onboarding with a dedicated engineer, plus custom SLAs and dedicated account management.
The Secure File Transfer That 4,000+ Organizations Bet On
AES-256, SOC 2 Type II, HIPAA-BAA, GDPR, PCI DSS, ITAR. Zero breaches in 15 years. 7-day free trial, no credit card.