Receive Files From Clients Without Making Them Sign Up
Files.com Inboxes are branded upload forms — share a link, embed on your site, send by email. Clients drop files in; you get a notification, an audit log, and the files in your folder. Works for clients who’ve never heard of Files.com, starting at $199/month.
7-day free trial · No credit card required
- SOC 2 Type II
- HIPAA-BAA
- GDPR
- PCI DSS
- ITAR
A Branded Upload Form for Every Workflow
The fastest way for a client to send you a file is a link they can click. Files.com Inboxes give you a branded upload page in about a minute — pick the destination folder, set the form fields you need, share the URL by email or paste it on your website. Clients upload directly into your Files.com folder; you get notified when they're done.
- Drag-and-drop upload forms — no client account, no software install, no friction
- Branded with your logo, colors, and domain (files.yourcompany.com/upload/...)
- Custom form fields — order number, project ID, sender email, anything the workflow needs
- File-type restrictions (PDF only, images only), file-size caps, expiration dates
- Email + Slack + webhook notifications when an upload completes
- Per-folder access log — who uploaded what, when, from which IP, with which form data
Embed the form on your own website. Drop a <script> tag and a <div> into your page — Files.com renders the upload widget inline. Clients upload from your site; files land in your Files.com folder.
Files.com has positively impacted our organization by making it much easier to have a central place to receive files from clients. We also use the Dropbox feature for prospective clients who do not necessarily have credentials yet.
The File Orchestration Platform You Didn’t Know You Needed
The protocol you came here for is just one of the capabilities built into the Files.com File Orchestration Platform. Here’s what else you get, starting at $199/month.
Cloud SFTP / FTP Server
Dedicated endpoints, every protocol, fully managed. Your partners connect however they already work.
Replaces: GoAnywhere, GlobalScape, MOVEit, Axway, IBM Sterling, JSCAPE, Cleo, AWS Transfer Family
Automation & Integration Platform
Connect to 50+ platforms. Trigger on file arrival, route between systems, replace fragile custom scripts.
Replaces: Boomi, Celigo, MuleSoft, GoAnywhere, Zapier, n8n, Microsoft Power Automate, Workato, Make, custom scripts + cron
- You’re here
File Sharing Platform
Branded upload portals, secure share links, guest access. No accounts or software required for external partners.
Replaces: Box, Egnyte, Citrix ShareFile, Dropbox, WeTransfer, Hightail, Kiteworks, OwnCloud
Fast File Transfer / Acceleration
Files.com Agent leverages custom UDP-based technology to move files up to 5TB at maximum speed over our 100Gbit network, regardless of distance or network conditions.
Replaces: Signiant, IBM Aspera, FileCatalyst (Fortra), MASV
Job Scheduler / Workload Automation
Schedule file operations with enterprise reliability. Retry logic, dependency chains, alerting, and monitoring.
Replaces: JAMS, RunMyJobs, ActiveBatch, Control-M, AutoSys, Stonebranch, Windows Task Scheduler, cron
Data Transformation & Format Conversion
Transform, convert, and process files inline. Extract metadata, convert formats, prepare files for downstream systems.
Replaces: Fivetran, AWS Glue, Azure Data Factory, Talend, Informatica, Airflow, custom Python / SSIS jobs
Desktop Drive & File Server Replacement
Native apps for Windows, macOS, iOS, and Android that map cloud storage as a local drive. Replace aging file servers and NAS devices.
Replaces: SharePoint, Windows DFS, Nasuni, NetApp, Resilio, Nextcloud, Synology Drive, ExpanDrive
Real-Time Document Collaboration
Co-edit office documents in real time, directly inside Files.com. Works with external collaborators — no accounts required.
Replaces: Google Docs / Sheets, Microsoft Office 365, Collabora Online, OnlyOffice
Start with one, and grow to all eight.
What Changes When the Upload Form Just Works
- Marketing Services
Files.com share links are the most beneficial feature for sharing documents with customers and the best feature overall. Files.com has made the process of receiving secure documents from customers much more streamlined. It definitely saves time in streamlining processes.
Samantha Merrill, Marketing Operations Manager · Consumer Focus · PeerSpot Review
- Content / Nonprofit
The interface, setup, automation, and ease of external users getting to the site so they can upload files to our CDP make it very easy to use. We have over 200 users and we're continuously growing. The encryption, decryption on the fly, live links and inboxes stand out as great features.
Leo Marino, IT Manager · Contributor Development Partnership · PeerSpot Review
- Pharma Sales
The best features Files.com offers are the one-time file upload links, one-time file download links, and a user interface that is good for management of all Files.com services. The one-time upload and download links and the user interface make my workflow easier.
Steven Papadakis, Founder & CEO · NE2NE · PeerSpot Review
Built to Be Trusted
Zero Data Breaches in 15 Years
AES-256 at rest and in transit across billions of file transfers. Continuously tested via public bug bounty since 2016. Not one breach. Ever.
Compliant Out of the Box
SOC 2 Type II, HIPAA, GDPR, ITAR, and PCI DSS Level 2. Multiple global data regions including EU-only options so you control where your data lives.
Enterprise Identity & Infrastructure
SSO with Okta, Azure AD, Active Directory, ADFS, LDAP, OneLogin, and Auth0. Cloud-native, auto-scaling, fully redundant. 99.99% uptime since 2010.
- SOC 2 Type II
- HIPAA
- GDPR
- ITAR
- PCI DSS
Engineering Support Included for Every Plan
All-Engineer Support Desk
No Level 1 runaround. Every support request goes directly to a file-transfer expert who understands your workflows. Sub-1-hour response times.
Onboarding Included
Every plan starts with a working session with an Onboarding engineer — migration planning, go-live support, and workflow optimization at no extra cost. Enterprise customers get bespoke onboarding with a dedicated engineer assigned to the rollout.
Documentation & Resources
Comprehensive API docs, SDKs in 8 languages, video tutorials, and best-practices guides. Everything you need to self-serve when you prefer to.
support@files.com · 1-800-286-8372 · Mon–Fri, 9am–8pm Eastern
50+ Native Integrations
Connect to any cloud, platform, or system without custom development. View all integrations →
Common Questions
Can't find what you're looking for? Reach out — every support request lands with an engineer.
No. Files.com Inboxes are designed for clients who don't have accounts — you share the upload-form URL by email, link, or embedded widget, and the client drops files in. They never see Files.com branding (when you've configured a branded domain), never create a password, never install software. You get the notification when the upload completes.
Yes. Each Inbox supports custom form fields — required or optional, text or dropdown — that the client fills in before uploading. The form data is attached to every file in the audit log, so you can map “Acme Inc · Project 4421 · uploaded 2025-04-12” to the underlying file without manual cross-reference.
Files.com is the cloud-native File Orchestration Platform used by 4,000+ organizations for mission-critical file operations. One platform replaces your SFTP server, file-sharing tools, automation scripts, job scheduler, and desktop file server.
Files.com connects natively to 50+ platforms, including AWS S3, Azure Blob, Google Cloud Storage, SharePoint, and Dropbox. Bring your own storage, use ours, or both — Files.com handles protocol translation automatically, so your partners and systems connect however they already work.
Files.com processes over 1 billion file transfers per year. The Files.com Agent uses custom UDP-based acceleration technology to transfer large files at maximum speed regardless of distance or network conditions. The platform auto-scales to handle volume spikes without any intervention.
Files.com provisions a working SFTP endpoint in about 10 minutes from sign-up — configure your first endpoint or automation right in the browser. Every plan also includes a working session with an Onboarding engineer for migration planning, go-live support, and workflow optimization at no extra cost; Enterprise customers get a bespoke onboarding with a dedicated engineer assigned to the rollout.
Plans start at $199/month. All platform capabilities are included in every plan — SFTP/FTP server, automation, file sharing, desktop drive, job scheduling, fast file transfer, data transformation, and document collaboration. Pricing scales with usage. No long-term contracts required.
Files.com encrypts all data with AES-256 at rest and in transit (TLS 1.2/1.3), with zero data breaches in 15 years across billions of file transfers. The platform is continuously tested through a public bug bounty running since 2016, and offers seven global data regions so you control where your data lives — bring your own storage or use ours.
Files.com is SOC 2 Type II certified and supports HIPAA, GDPR, ITAR, and PCI DSS Level 2 compliance. Multiple global data regions, including EU-only options, plus complete audit trails and data-residency controls are built in.
Every Files.com customer gets engineering-level support — no Level 1 scripts, no chatbots — with sub-1-hour response times. Every plan includes a working session with an Onboarding engineer for migration planning, go-live support, and workflow optimization. Enterprise customers get a bespoke onboarding with a dedicated engineer, plus custom SLAs and dedicated account management.
Stop emailing clients "please use Dropbox."
Branded Files.com Inboxes give your clients a one-click upload page — no account, no software, no friction. 7-day free trial, no credit card.