Get Info on Files & Folders + Save With Annual Billing

We’re working on exciting features and updates that will be coming your way later this year. Right now, we’ve got a new video showcasing our helpful Get Info feature, and if you’re not signed up for annual billing, now is a great time to switch and save $$.

Help Videos

Do you know how easy it is to get information about the files and folders you have in your ExaVault account? This can be helpful when you want to know the size of a file or the last time it was updated, among other things.

We’ve got a new how-to video that shows you all about our Get Info feature in less than 2 minutes.

Get Info video thumbnail.

If you’re looking for help with other topics, we’ve got a whole playlist of short how-to videos to get you started covering many of our file sharing features.

Watch videos on basics like how-to upload a file and more advanced features like how-to set up custom branding. Other popular topics include how-to view your sharing history and setting up download only users.

ExaVault how to video thumbnails.

Save Up to 20% with Annual Billing

Did you know? You can switch to annual billing and save 10-20% on ExaVault Business Pro 100GB and higher accounts. Save yourself the headache of monthly invoices and save money. 

ExaVault pricing with annual billing.

Just contact us at, and we’d be happy to make the switch to annual billing for your account.

Diagnosing Connection Issues

It’s not just you. There are a lot of stops along the way that can cause hiccups in speed and connection issues.

From checking speed with pings, using MTR, and identifying packet loss — let our UX guy walk you through some helpful tools in our recent blog: Is It Just Me? Diagnosing FTP Speed and Connection Issues

My traceroute output sample for diagnosing connection issues.

As always, if you have any questions or comments, feel free to drop us a line at