Paid Plans for Support & Increased Security

Why ExaVault

Product

Documentation

Pricing

+1 (510) 500-0245

Support

Upgrade to a Premium Plan for Support & Increased Security

Although the core ExaVault product will always be 100% free, our paid plans offer high touch support and additional security options for your site.

Pricing Plans

Free Self-Hosted Appliance

Premium Service

Cloud Hosting from Our Parent Company, Files.com

Get The Appliance

Purchase Premium Upgrade

Explore Files.com

Price

Always Free

$99/month

Free Trial Available

Basics

Storage Included

You must provision storage

Up to 100 TB

File Transfer and Integrations

Modern web interface with fast parallel upload/download support

Desktop app

REST API

SDKs in 7 languages

Zapier integration

Web hosting (share files publicly via static url)

Share links

Inboxes (receive files from anyone)

Inbound FTP, SFTP, and WebDAV

Mount or sync remove server/cloud storage

Webhooks

Custom SMTP (outbound email)

Global Support

App available in 6 languages

Global storage locations

Your datacenter or private cloud

7 cloud-based storage regions

Multi-Factor Authentication

2FA via apps, hardware keys, and SMS

MFA via apps, email, and SMS

MFA via apps, email, SMS, and hardware keys

Require 2FA for users

Encryption and Security

Encryption at rest and in-flight

Requires your VM environment to provide encryption at rest.

A+ according to Qualys SSL security assessment

Secure HTTPS (modern ciphers, HSTS, HPKP, session IP pinning)

Custom SSL certificate

GPG/PGP encryption

Country based whitelist / blacklist

Require passwords on share links

Opt in legacy cipher support

Single Sign On

SSO via Auth0, Google, JumpCloud, LDAP, Okta, Onelogin, and more.

SSO via custom integration

Administration and Permissions

Assign basic user/group permissions on a per-folder basis

Easy auditing with permissions overview page

Assign permission to view history logs on a per-folder basis

Assign group admins who can add users to their group

Require all permissions be managed via groups

Synchronize permissions from a remote identity server

Digital Asset Management

Microsoft Office Online integrated for in-app preview and editing of Word, Excel, and PowerPoint documents

Preview media assets in-app

In-app PDF and document reader

Watermark images

Automation and Workflows

Set file expiration

Notify users when files are uploaded to a folder

Notify groups when files are uploaded to a folder

Request files from a user or group

Create folders when new users are added

Schedule actions

Webhooks

Amazon SNS notifications

Slack notifications

Custom forms for Inboxes and share links

Custom Branding

Custom header and footer

Customize colors

Custom domain

White label desktop app with your logo

Custom SMTP (outbound email)

Developer Support

SDKs in 7 languages

Command-line app for Windows, Linux, and macOS

Staging environment accounts

Support and SLA

Support channels

Email/Chat/Phone

Email/Chat/Phone with priority

Migration assistance

Full

Service level agreement

Priority access to beta features

24/7 Emergency "911" engineer pager access

Compliace and Legal

GDPR Data Processing Addendum

EU-US Privacy Shield

Clickwrap (require people to accept terms before accessing files)

HIPAA/HITECH Business Associate Agreement (BAA)

Archive-only mode

Agreement to provide your regulatory body access to your data

Assistance with your audit or vendor compliance programs

10 hours/year

Consideration of changes to our Terms of Service

Get The Appliance

Purchase Premium Upgrade

Explore Files.com

Free Self-Hosted Appliance

Get The Appliance

Price

Always Free

Basics

Storage Included
You must provision storage

File Transfer and Integrations

Modern web interface with fast parallel upload/download support
Desktop app
REST API
SDKs in 7 languages
Zapier integration
Web hosting (share files publicly via static url)
Share links
Inboxes (receive files from anyone)
Inbound FTP, SFTP, and WebDAV
Mount or sync remove server/cloud storage
Webhooks
Custom SMTP (outbound email)

Global Support

App available in 6 languages
Global storage locations
Your datacenter or private cloud

Multi-Factor Authentication

2FA via apps, hardware keys, and SMS
Require 2FA for users

Encryption and Security

Encryption at rest and in-flight
Requires your VM environment to provide encryption at rest.
A+ according to Qualys SSL security assessment
Secure HTTPS (modern ciphers, HSTS, HPKP, session IP pinning)
Custom SSL certificate
GPG/PGP encryption
Country based whitelist / blacklist
Require passwords on share links
Opt in legacy cipher support

Single Sign On

SSO via Auth0, Google, JumpCloud, LDAP, Okta, Onelogin, and more.
SSO via custom integration

Administration and Permissions

Assign basic user/group permissions on a per-folder basis
Easy auditing with permissions overview page
Assign permission to view history logs on a per-folder basis
Assign group admins who can add users to their group
Require all permissions be managed via groups
Synchronize permissions from a remote identity server

Digital Asset Management

Microsoft Office Online integrated for in-app preview and editing of Word, Excel, and PowerPoint documents
Preview media assets in-app
In-app PDF and document reader
Watermark images

Automation and Workflows

Set file expiration
Notify users when files are uploaded to a folder
Notify groups when files are uploaded to a folder
Request files from a user or group
Create folders when new users are added
Schedule actions
Webhooks
Amazon SNS notifications
Slack notifications
Custom forms for Inboxes and share links

Custom Branding

Custom header and footer
Customize colors
Custom domain
White label desktop app with your logo
Custom SMTP (outbound email)

Developer Support

SDKs in 7 languages
Command-line app for Windows, Linux, and macOS
Staging environment accounts

Support and SLA

Support channels
Migration assistance
Service level agreement
Priority access to beta features
24/7 Emergency "911" engineer pager access

Compliace and Legal

GDPR Data Processing Addendum
EU-US Privacy Shield
Clickwrap (require people to accept terms before accessing files)
HIPAA/HITECH Business Associate Agreement (BAA)
Archive-only mode
Agreement to provide your regulatory body access to your data
Assistance with your audit or vendor compliance programs
Consideration of changes to our Terms of Service

Get The Appliance

Premium Service

Purchase Premium Upgrade

Price

$99/month

Basics

Storage Included
You must provision storage

File Transfer and Integrations

Modern web interface with fast parallel upload/download support
Desktop app
REST API
SDKs in 7 languages
Zapier integration
Web hosting (share files publicly via static url)
Share links
Inboxes (receive files from anyone)
Inbound FTP, SFTP, and WebDAV
Mount or sync remove server/cloud storage
Webhooks
Custom SMTP (outbound email)

Global Support

App available in 6 languages
Global storage locations
Your datacenter or private cloud

Multi-Factor Authentication

2FA via apps, hardware keys, and SMS
MFA via apps, email, and SMS
Require 2FA for users

Encryption and Security

Encryption at rest and in-flight
Requires your VM environment to provide encryption at rest.
A+ according to Qualys SSL security assessment
Secure HTTPS (modern ciphers, HSTS, HPKP, session IP pinning)
Custom SSL certificate
GPG/PGP encryption
Country based whitelist / blacklist
Require passwords on share links
Opt in legacy cipher support

Single Sign On

SSO via Auth0, Google, JumpCloud, LDAP, Okta, Onelogin, and more.
SSO via custom integration

Administration and Permissions

Assign basic user/group permissions on a per-folder basis
Easy auditing with permissions overview page
Assign permission to view history logs on a per-folder basis
Assign group admins who can add users to their group
Require all permissions be managed via groups
Synchronize permissions from a remote identity server

Digital Asset Management

Microsoft Office Online integrated for in-app preview and editing of Word, Excel, and PowerPoint documents
Preview media assets in-app
In-app PDF and document reader
Watermark images

Automation and Workflows

Set file expiration
Notify users when files are uploaded to a folder
Notify groups when files are uploaded to a folder
Request files from a user or group
Create folders when new users are added
Schedule actions
Webhooks
Amazon SNS notifications
Slack notifications
Custom forms for Inboxes and share links

Custom Branding

Custom header and footer
Customize colors
Custom domain
White label desktop app with your logo
Custom SMTP (outbound email)

Developer Support

SDKs in 7 languages
Command-line app for Windows, Linux, and macOS
Staging environment accounts

Support and SLA

Support channels
Email/Chat/Phone
Migration assistance
Service level agreement
Priority access to beta features
24/7 Emergency "911" engineer pager access

Compliace and Legal

GDPR Data Processing Addendum
EU-US Privacy Shield
Clickwrap (require people to accept terms before accessing files)
HIPAA/HITECH Business Associate Agreement (BAA)
Archive-only mode
Agreement to provide your regulatory body access to your data
Assistance with your audit or vendor compliance programs
Consideration of changes to our Terms of Service

Purchase Premium Upgrade

Cloud Hosting from Our Parent Company, Files.com

Explore Files.com

Price

Free Trial Available

Basics

Storage Included
Up to 100 TB

File Transfer and Integrations

Modern web interface with fast parallel upload/download support
Desktop app
REST API
SDKs in 7 languages
Zapier integration
Web hosting (share files publicly via static url)
Share links
Inboxes (receive files from anyone)
Inbound FTP, SFTP, and WebDAV
Mount or sync remove server/cloud storage
Webhooks
Custom SMTP (outbound email)

Global Support

App available in 6 languages
Global storage locations
7 cloud-based storage regions

Multi-Factor Authentication

2FA via apps, hardware keys, and SMS
MFA via apps, email, SMS, and hardware keys
Require 2FA for users

Encryption and Security

Encryption at rest and in-flight
A+ according to Qualys SSL security assessment
Secure HTTPS (modern ciphers, HSTS, HPKP, session IP pinning)
Custom SSL certificate
GPG/PGP encryption
Country based whitelist / blacklist
Require passwords on share links
Opt in legacy cipher support

Single Sign On

SSO via Auth0, Google, JumpCloud, LDAP, Okta, Onelogin, and more.
SSO via custom integration
Contact Us

Administration and Permissions

Assign basic user/group permissions on a per-folder basis
Easy auditing with permissions overview page
Assign permission to view history logs on a per-folder basis
Assign group admins who can add users to their group
Require all permissions be managed via groups
Synchronize permissions from a remote identity server

Digital Asset Management

Microsoft Office Online integrated for in-app preview and editing of Word, Excel, and PowerPoint documents
Preview media assets in-app
In-app PDF and document reader
Watermark images

Automation and Workflows

Set file expiration
Notify users when files are uploaded to a folder
Notify groups when files are uploaded to a folder
Request files from a user or group
Create folders when new users are added
Schedule actions
Webhooks
Amazon SNS notifications
Slack notifications
Custom forms for Inboxes and share links

Custom Branding

Custom header and footer
Customize colors
Custom domain
White label desktop app with your logo
Custom SMTP (outbound email)

Developer Support

SDKs in 7 languages
Command-line app for Windows, Linux, and macOS
Staging environment accounts

Support and SLA

Support channels
Email/Chat/Phone with priority
Migration assistance
Full
Service level agreement
Priority access to beta features
24/7 Emergency "911" engineer pager access
Contact Us

Compliace and Legal

GDPR Data Processing Addendum
EU-US Privacy Shield
Clickwrap (require people to accept terms before accessing files)
HIPAA/HITECH Business Associate Agreement (BAA)
Archive-only mode
Agreement to provide your regulatory body access to your data
Assistance with your audit or vendor compliance programs
10 hours/year
Consideration of changes to our Terms of Service
Contact Us

Explore Files.com

Enterprise Support

Starting at $7,499

50 Users Per Year

All Featured From Free and Paid Plan

Enterprise 24/7/365 Support

SIEM Integration

HyperPrivacy Mode

Frequently Asked Questions

Is there a setup fee?

No. There is never a setup fee at ExaVault. Accounts are setup instantly.

Can I change my plan later on?

Yes. Our account executives are always happy to review your account to ensure we are best meeting your needs.

Can I cancel my account at any time?

Absolutely! If you’re not 100% satisfied, contact us and we’ll give you a prompt and courteous refund.

Can I pay via check, or send you a purchase order?

Currently, we accept VISA, Mastercard, American Express, Discover, and PayPal.

The following additional payment methods are supported if you are pre-paying in advance for 12 months of service: Mailed Check (US Dollars only), ACH transfer (US Dollars only), SEPA transfer (Euro only), FPS (UK/GB Pound Sterling only), Bitcoin.

Is there a limit to the number of users I can add?

No. Our plans are designed to scale with your business. You can add as many users as your plan allows, and upgrading is seamless. For organizations with more than 50 users, we recommend considering upgrading to Files.com.

Is my data secure with ExaVault?

Absolutely. ExaVault uses enterprise-grade encryption and follows industry best practices to ensure your files remain private and secure.

Do you offer customer support?

Yes. For our Premium tier ExaVault, we provide email, chat, and phone customer support to help you with any questions or issues you may have. For prioritized and 24/7 support, we recommend considering upgrading to Files.com.

Is there a free trial available?

Yes. We offer a free trial so you can explore the functions and features of the ExaVault Premium tier before committing to a plan. However, ExaVault has a completely free tier that may meet your needs.

Is ExaVault GDPR compliant?

Yes. ExaVault complies with GDPR and other international data protection regulations to ensure your data is handled responsibly. For additional data protections, such as HIPAA/HITECH Business Associate Agreement (BAA), we recommend considering upgrading to Files.com.

Does ExaVault support custom branding?

Yes. You can customize your file sharing portals with your colors, domain, and custom SMTP (for outbound email) for a seamless user experience. To get additional custom branding features like custom header and footer and white label desktop app with your logo, we recommend considering upgrading to Files.com.