More About Our Plans

Is there a setup fee?

No. There is no setup fee when creating a new account. Accounts are setup instantly 24 hours a day.

Can I change my plan later on?

Yes. You can upgrade or downgrade your account at any time and will not be charged a fee. Account changes are processed immediately via our online Client Area.

Can I cancel my account at any time?

Yes. All of our plans are available on a month-to-month basis and may be canceled at any time. Please note that if you cancel in the middle of your billing period, you will not receive a credit for unused portion of the billing period.

Do I have to enter a credit card when I order?

Yes. We require you to enter a credit card when you order, but it won't be charged until your trial has finished. If you'd like a trial and cannot enter a credit card, please contact our sales team.

Does the free trial have any limitations?

No. Your trial account is exactly the same as our paid accounts and include full support from our engineering department.

Can I pay via check, or send you a purchase order?

To help keep our costs low, we require electronic payment ( via credit card or Paypal ) for all payments less than $1000. If you are paying more than $1000, we can accept a check, ACH payment or wire transfer. Please contact us for details.

Do you have non-profit or student discounts?

We've priced our plans very aggressively, and we believe you won't be able to find anything else comparable in the market. Unfortunately, we're unable to offer any additional discounts for students or non-profits.

Can I get more than 500 GB in space?

Yes. We have plans that allow you to store multiple terabytes of data. You'll need to contact us in order to get those larger plans, but it will be well worth it!