A complete list of features and technical specifications.

Try It Free For 30 Days
  • At a glance
    • Unlimited Users (1) - No per user costs.
      • ExaVault accounts let you create an unlimited number of users. A user is an additional login that you can give to a client, friend or business partner, so they can get to your files. You can allow users to access all of your files – or only part of your account.
    • Unlimited Bandwidth (2)
      • All our S/FTP accounts include unlimited bandwidth. You may upload and download as many files as you'd like, and you will never incur an extra charge for bandwidth usage!
    • Fully Custom Branding - Use your URL, logo & more.
      • Fully brand the online file manager using our custom branding tools. Add a logo, company name, custom URL and choose from one of our themes. All forward facing pages and even emails are re-branded for complete integration into your daily work-flow.
    • FTP & SFTP — Full support for third-party software.
    • Comprehensive Auditing & Security Controls - for peace of mind.
      • Easy to use all the time, and as secure as you need. Our comprehensive security controls apply to every share you create to every file stored in ExaVault. Audit logs tell you what happened and share history tells you what's happening with your shared files.
    • Unlimited Concurrent Logins (3)
      • We let you log in to your storage space as many times as you need, from as many computers as you want. You can be uploading files in New York while your clients in London, Los Angeles and Tokyo are downloading files... all at the same time!
  • Simple Web-Based File Management
    • Responsive Web Interface
      • Our fully responsive web interface works with any web browser on a desktop, tablet, or mobile phone. Use our web portal to store and share files online, manage your account, and more.
    • Full File Management
      • All standard file functions are supported, including: upload, download, move, copy, delete, rename, file zipping and unzipping.
    • Easy-to-use Web Pages
      • Users will only see the functions you've given them rights to use. The intuitive interface lets you provide access to files without having to spend time teaching staff and customers how to use special software.
    • Full International (UTF-8/Unicode) Support
      • We fully support UTF-8 & Unicode, which means we support files uploaded in any language, including glyph based languages such as Chinese, and right-to-left languages such as Arabic.
  • Bi-directional File Sharing
    • Shared Folders / Workspaces
      • Shared Folders let you create a single shared workspace that you can invite internal and external collaborators to. An optional password and expiration date keeps data secure. Access can be restricted to download-only or full sharing.
    • Send Files
      • Send Files allows for one-time large file sends (e.g. for attachments that are too large to go through email). Send up to 10GB at one time.
    • Receive Folders
      • Receive Folders let outside parties submit files to you. Email notifications and workflow features keep you apprised of incoming data.
    • Web Links
      • Web links allow you to link directly to a certain folder in your account, so that you can make files directly available for downloading via a web browser.
  • Detailed Notifications
    • Multiple Triggers
      • Notifications can be set on a specific file, a single folder, or an entire folder tree.
    • Multiple Recipients and Custom Messages
      • Notifications can be sent to anyone -- inside or outside your organization -- and can include a custom message or instructions that you specify.
    • Webhooks
      • Notifications can be sent programmatically to third-party systems via our webhooks API.
  • Custom Branding
    • Logo and Company Name
      • Your logo and company name can appear at the top of each page and on any emails you send. A personal copyright notice affirms your ownership of your files.
    • Styling
      • Pick a color scheme for the web portal that matches your logo.
  • Custom Domain
    • Use Your Website
      • Embed ExaVault access directly into your own website.  Web links from your custom domain completely mask exavault.com.
    • FTP Customization
      • CNAME redirection is available for FTP access at ftp.mycompany.com.
  • Email Customization
    • Welcome Emails
      • Modify the standard welcome email to include the information you want.
    • Email Signature
      • Custom email signature lets you add standard disclaimer wording or instructions to each email.
  • Full FTP / SFTP / FTP-S Support
    • Use Any FTP Client
      • In addition to our web interface, users can access files using any standard FTP client. We include instructions for most common FTP clients in our help documentation.
    • Full Protocol Support
      • ExaVault supports FTP, SFTP, and FTP-S protocols, including the IETF RFC 3659 extensions introduced in March 2007.
    • Passwordless Login with SSH Keys
      • Avoid password hassles by connecting with SSH keys. Create an SSH keypair directly on the server or upload your own public key.
    • No Limits on File Size
      • Our FTP service can accept files of up to 4TB. If you have a 100GB account, you may upload one 100GB file, two 50GB files, or a hundred 1GB files...your choice.

        Additionally, we support 'FTP Resume' on both uploads and downloads. If your Internet connection is interrupted for some reason, FTP Resume lets you resume uploading or downloading your large files right where you left off. You don't have to start over from the beginning.

        NOTE: While we support files of any size via both our web interface and FTP, we strongly recommend using a direct FTP connection for transfering files greater than 4GB.
  • API
    • RESTful API
      • Every function of our service is available via API. We use our own API internally, so you know it is well-tested and fully developed.
    • Fully Documented
    • Configure API Access Yourself
      • Issue your own API keys. All API calls follow the same security rights you’ve designated for users.
  • Documentation
    • User Manual
    • Videos
      • Intro videos are available to provide a quick jump start into available features.
    • Developer Documentation
      • Our API documentation includes information on getting configured as well as detailed examples of all available commands.
    • Troubleshooting Guides
      • Troubleshooting guides help guide users through connection challenges.
  • World Class Support
    • Multiple Support Channels
      • Open support cases directly through the web portal or just by sending in an email. You can also contact us by phone or start a chat on our website.
    • Direct Support from Engineering
      • Engineers — the people who actually build the product — are easily available to answer complex questions.
    • Webinars
      • Free one-on-one webinars are available for intro tours, troubleshooting, or helping you figure out how best to fit ExaVault into your business.
  • Enterprise Services
    • Service Level Agreements (SLA)
      • For larger businesses, we offer a service level agreement.
    • Expanded Payment Options
      • Convenient payment terms and methods are available.
    • Dedicated Account Contact
      • Enterprise accounts are given access to a single point of contact for all ExaVault questions.

(1) Unlimited users not available for some plans.

(2) All of our plans include unlimited bandwidth. However, there are two restrictions. First, if you are using your plan for data backup, you must use incremental backup software, which copies only changed files each night. Second, we do not permit large-scale file distribution using our service. If you need to distribute software updates, media files, etc. to hundreds or thousands of people simultaneously, you'll be better off to purchase services from a content delivery network. If you have questions about these policies, or need help choosing incremental backup software, please contact us.

(3) We allow unlimited logins for most uses of the service. However, if you are running a service which needs to regularly 'poll' our servers (for example, a script that regularly checks for an updated file, or a security camera that repeatedly uploads an image of your store), we require that: a) each device (security camera/computer/etc.) connects to the server no more than once every thirty (30) seconds; and b) all devices in aggregate connect no more than six hundred (600) times per hour.