Our physical infrastucture is housed in secure datacenters throughout the United States. Our SOC 2 Type 1 / 2 facilities requires four-factor biometric authentation to physically access equipment. Additionally, we have best-in-class computer & network security policies, to protect your data from online attackers.
Our network and server infrastructure is fully redundant, from our incoming network feeds all the way down to data on disk.
In addition, all data from primary datacenters is backed up to a physically owned disaster recovery facility meeting the 100 mile+ secondary redundancy standard. Our disaster recovery facility is fully capable of taking over for our primary production facilities should the need arise.
Our datacenter meets the highest standards for quality and security, ensuring your data is in good hands. Our facilities are SOC 2 Type 2 Compliant as well as ISO 27001 Certified.
Our network is proudly all Juniper, from our core switches on down. We use 10gig connections at the edge, and 40gig on the backbone, to help keep data moving quickly.
We're believers in the security and flexibility provided by open source software. We use FreeBSD and CentOS at the OS layer, and a customized version of proftpd for our S/FTP subsystem. We're contributors to all three projects as well — we like to give back.
We use proven storage technology, including ZFS and GlusterFS, to keep your data safe and secure. Our newest generation storage pools are capabile of instant failover, should an issue occur.
Architecturally, all of our customer facing services run through a single, powerful API. Some other companies have segmented APIs that they give their customers, as compared to what they use in-house for their own platforms. Not us – we provide full access to the same API we use for all clients. For more info, see our developer docs.