We had a successful maintenance update over the weekend! Thanks again for your patience while we performed much-needed upgrades.

As a quick recap:

  • We upgraded our core network infrastructure with new switching gear from Juniper. The faster hardware and redundant infrastructure mean better performance for you and significantly less downtime in the future.
  • We enabled support for the TLS 1.2 protocol for improved security when uploading and downloading files.
  • We upgraded our firewalls with new, faster hardware.

These changes will allow us to provide you with better, more reliable service.

Ending Support for Java Uploader - June 30, 2017

On the software side, our Java uploader for folders and files will be fading in to the sunset on June 30, 2017.

If you've ever needed to upload folders to ExaVault through a web browser, you may have not-so-fond memories of clicking that little "Enable Java uploader box" and then fighting with Java to make sure you had the latest version.

As web browser built-in tools have improved and Java has become less welcome in the browser world, we’re joining the crowd and phasing out our Java uploader as of June 30th, 2017. We already have support for folder uploads through the Google Chrome browser and will be shortly adding support for folder uploads to other major browsers before June 30th.

If you rely on the Java uploader to upload large files or folders, there are a few things you can do now to prepare;

  • Take a look at the Google Chrome browser. It already has the ability to upload folders when connected to ExaVault.
  • For very large files, especially those over 2GB, consider using an FTP client. FileZilla is a very popular client, but ExaVault works with any standard FTP client. You may even find the upload time to be quicker than with a web browser.
  • Keep tuned for news of additional browsers gaining the ability to upload folders. 
Additionally, if you're one of the few customers still using our legacy file uploader applet at https://files.exavault.com, that will be permanently disabled on June 30, 2017.

ExaVault services will be offline for a period of approximately five hours starting at 4pm PDT on Saturday, April 29, 2017. We'll be performing server upgrades in our data center during this time. 

These upgrades will: 

  • Improve speeds and overall performance
  • Enable support for the TLS 1.2 protocol for improved security
  • Upgrade our core network infrastructure with new switching gear from Juniper

Our maintenance window is scheduled for 4pm to 9pm PDT (11pm to 4am GMT). There will only be intermittent connectivity to the file and account servers during this time.

Once again, thanks for using ExaVault. Please let us know if you have any questions. You can reach out to us at support@exavault.com .

We've recently updated our Terms of Service and Privacy Policy to better describe the rights and responsibilities of both ExaVault and the users of our service.

The changes pertain to ExaVault becoming certified in the EU-US Data Privacy Shield program. We take your privacy and data security extremely seriously, so when we have the chance to certify our commitment, we jump at the opportunity

We’ve made it to the future... 2017. Just looking at those majestic numbers is making us a little weepy. To stave off the post-2016 feels, we’re going to instead harness those emotions to bring you the best ExaVault newsletter you can handle!

SWFT on Security

Now that we have both feet firmly planted in the future, it’s time to do a quick security audit. Luckily, we’re here to make it easy for you to beef up your security measures. As an account admin, you can go to the Account tab in SWFT, then click on the Preferences tab. From there, you will find several security settings. Let's talk about them in greater detail:

Increased Security Options

Enable Secure Only Mode

When you connect via FTP to your ExaVault account, you can either connect with FTP (unsecured) or SFTP, which is secured. If you turn this option to “on,” all users connecting through an FTP client will be forced to use SFTP for higher security. Regardless of this setting, the web interface will always be encrypted and secure.

Enforce Complex Passwords

Let’s face it - we all make mistakes. Who among us hasn’t committed the sin of creating a new account with the password “password123”? We’re not here to judge. We are here, however, you give you the option to judge and stop your users from doing such a terrible thing. When you flip Enforce Complex Passwords on, it will force your users to make a password with at least one capital and lowercase letter, a number and be at least 8 characters in length. That’ll make them think twice, unless they put in “Password123”, in which case they cannot be helped.

Limit by IP Range

Let’s imagine a purely hypothetical situation where there are hackers are out there in the world. Let's imagine those hackers are out to get your data. Again, purely hypothetical. If you need your account not even available unless the computer is connected to a whitelisted range of IP addresses, we have your back. You can make it so only computers on the right networks can even access the login screen, making it nearly impossible for hackers or state actors to even try to get into your account. Mr. Podesta, we’re awaiting your signup. Hypothetically.


Now that we can all feel safe, let’s all do our best to make 2017 a year for the record books. Guinness World Records (2017 edition), here we come.

Has the oppressive heat of the summer got you down? Well, don’t fret - ExaVault is here with some cool new features and cooler tips

Oh, and if it’s not summer where you are, these tips will also warm you up. They’re like the icy-hot of the email newsletter world.

Download Whole Folders

Everyone knows you can download files, but did you know you can also download whole folders? In our web interface, just right click on any folder and select download.

We’ll automatically .zip up your folders and all contents (including any sub-folders) and send that archive right over.

If you’re using an FTP client, you can download folders by nearly the same steps as our web interface. It’s nice when things work the way you want them to.

Expiring Shares

Have you wanted to set up a share to only last a week? A month? Well, you can - and without having to manually disable the share. When looking at settings for a share, you’ll see expiration at the bottom the share screen.

If you made a mistake when setting up the share expiration, don’t worry about it. We all make mistakes. You can either change the expiration date or clear the expiration altogether.

Be the Master of Your Domain

Are you already using the custom domain feature to embed ExaVault into your website? Want to ExaVault to send notification emails from your own domain as well? Well, we have you covered. Just head on over to your account settings and enable your custom email address. We’ve also made it so you can verify the email address so the notification emails don’t end up caught in spam filters.

Don’t have Custom Domain support? You may need to upgrade your account. For that, and the other great features you can get, see our pricing page.

As always, if you have any questions for us (or just want to say hello!) feel free to contact us. All of our details on our contact page.

— The ExaVault Team