ExaVault Cloud FTP Support Library

Welcome to the ExaVault Support & Documentation Library. This wiki is intended to help you use your ExaVault account to the fullest. We're always open to your suggestions, so if there's something you'd like to see, please let us know.

Contact Support

All technical support is provided directly by our engineering staff. If you have
non-technical questions about your service, please contact our billing department.

Technical Help

Account / Billing

Frequently Asked Questions

How do I upload files? How do I download files? How do I manage my account? How do I upgrade or downgrade my account? How do I cancel my account? How do I connect using a desktop FTP client? How do I share files and folders?

How To's

Basic Usage

Uploads Downloads Copy, Move, Rename, Etc. Users (Other Logins)

Sharing Files

Send Links to Files/Folders Share with Shared Folders Downloading with Direct Links

Product Manuals

File Manager Web Application

Managing Files & Folders Sharing Files & Folders Activity Logs & Account Usage Users & Additional Logins Custom Branding

Managing Your Account

Using the Client Area & Obtaining Invoices Managing Contact Information Additional Client Area Logins Account Status/Upgrades

Desktop FTP Reference Library

FileZilla Cyberduck SmartFTP WS_FTP Core FTP

Technical Notes / Reference

Technotes

How Do I Set Up SSH Keys with My Account? Can I Point my .com to my Account? Anonymous Logins Firewall Setup Information Importing Users

Troubleshooting

What is my IP Address? Taking Screenshots Traceroute MTR Utility

For a full listing of topics, see the sitemap.

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Email Name

ExaVault Cloud FTP Support Library

ExaVault Cloud FTP Support Library

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Library Topics