Feedback and Help

When something goes wrong for your users, it should be easy to get help fast.

Help and Announcements

Reviewing the Help menu.

If you need any help in using our service, click the Help button on the toolbar and use the tips for your question. All ExaVault Tutorials are available for you there. Any time you can search help articles using the search bar.

Viewing the ExaVault Announcements.

At the bottom of your ExaVault account, you can find Announcements link. It includes the last news about new ExaVault features and events.

Support tickets

Everyone who uses the ExaVault file manager can send us a message in the Client area. When they do:

If you can't find your answer, go to the Contact page and schedule a webinar. You just need to pick a day and time to talk with a support engineer. You can also chat with one of our technical support team by clicking Start a Chat.

If you've got praise or suggestions for improvement, we want to hear it. You can always reach out for help by emailing us at For other ways to reach us, visit our Contact page.

Support Library

Still Have Questions?

Email Us

Don't see the answer you need? Drop us a note, and our support team will email you back.

Send Email
Schedule a 1:1

Schedule a 1:1 screen-share to get all your questions answered by our support team.

© 2021 ExaVault. All Rights Reserved. ExaVault is a registered trademark of ExaVault, Inc.