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Welcome to the ExaVault Support & Documentation Library. This library is intended to help you use your ExaVault account to the fullest. We're always open to your suggestions, so if there's something you'd like to see, please let us know.

Our Support Library helps you use your ExaVault account to the fullest. File management, FTP clients, and account settings. Get the information you need today.

Customer Cloud FTP Support Library | ExaVault

ExaVault Support

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You can find the results of your search below. If you didn't find what you were looking for, you can create or edit the page named after your query with the appropriate button.

Support Library

Support Topics

Getting Started

Connecting, Navigating, Sorting & File Management

Connecting Through FTP

Web-Based Sharing

Personalizing Your Account

System Administrators

Account Administration

We support web access via any modern web browser, and you can also connect to your FTP, SFTP, or FTP-SSL server with any modern operating system. There is desktop software available for most platforms.

We support all standard Internet browsers. If you find that some features are not working correctly, check to see if an update is available for your favorite browser.

Google Chrome (Microsoft Windows and Mac OS X versions)

Mozilla Firefox (Microsoft Windows and Mac OS X)

Browsers that Work With ExaVault Accounts

In order to work with ExaVault, a browser must support:

ExaVault accounts have been tested, and are supported on, any platform. If you can connect to the Internet, you can upload and download files. That's the beauty of standardized protocols – they work everywhere!

Here's a summary list of operating systems that have connected and transferred files successfully to ExaVault accounts:

Operating Systems that Work With ExaVault Accounts

… and if your operating system isn't listed, let us know about it!

ExaVault supports web access via any modern web browser, and you can also connect to your FTP, SFTP, or FTP-SSL server with any modern operating system.