A complete list of features and technical specifications.
Here is a full list of all the features and technical details. Please contact us if you have questions.
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Web based file managementAll our accounts include access to our Simple Web File Transfer tool (SWFT). Features include full
web-based file and folder management, the ability to add/edit/delete sub-accounts, quick access to
activity logs, usage statistics, and much more... |
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Direct FTP AccessOur system uses the proven industry standard FTP protocol. You can access your space with
any one of thousands of FTP programs, including SmartFTP, CuteFTP, FileZilla and the
FTP software built into Windows. There is nothing proprietary, so you never have to worry about lock-in.
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Secure FTP (SFTP) & FTP-SSL SupportWe support secure, encrypted connections via both SecureFTP (SFTP) and FTP-SSL. All accounts and sub-accounts can use both SFTP & FTP-SSL in addition to standard FTP, at no additional cost. |
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Built-in Re-brandingFully White Label the online file manager with your brand using our re-branding tools. Add a logo, company name and choose from one of our themes. All forward facing pages and even emails are re-branded for complete integration into your daily work-flow. |
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Easy File SharingSWFT, our web based tool, includes two great ways to share files. You can 'send files' — just like email — or you can create shared folders — collaborative folders where you and your colleagues can work. |
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Unlimited UsersEvery ExaVault account lets you create an unlimited number of users. A user is an additional login that you can give to a client, friend or business partner, so they can get to your files. You can allow users to access all of your files – or only part of your account. |
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Granular user permisssionsYou can restrict a user so s/he only has access to certain files and folders on your FTP site. You can see everything (with the master password), but your user only has a limited view. |
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Comprehensive Logging & StatisticsWe offer a full month of transaction logs for your account - every login, upload and download from every sub-account
is recorded, so you can see what your users have been up to. Logs are even exportable to Excel (CSV) for later
analysis. |
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Activity NotificationsYou'll get an email in real-time when files or folders you've targeted are uploaaded or downloaded. |
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Unlimited Bandwidth (1)All our accounts include unlimited bandwidth. You may upload and download as many files as you'd like, and you will never incur an extra charge for bandwidth usage! |
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No Limits on File SizeOur FTP service can accept files of up to 4TB. If you have a 100GB account, you may upload one 100GB
file, two 50GB files, or a hundred 1GB files...your choice.
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Unlimited Concurrent Logins (2)We let you log in to your storage space as many times as you need, from as many computers as you want. You can be uploading files in New York while your clients in London, Los Angeles and Tokyo are downloading files... all at the same time! |
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Min. 200KB/s Guaranteed Speed (3)Our servers are located in a hi-speed datacenter in California, and we guarantee that you'll see better than 200KB/s transfer speeds within the Continental USA. |
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Instant Account Setup & Upgrades/DowngradesAll accounts are set up instantly, around the clock. You won't have
to wait for hours before you can transfer files to your FTP site, as your account will be ready for you right away!
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Full International (UTF-8/Unicode) SupportWe fully support UTF-8 & Unicode, which means we support files uploaded in any language, including glyph based languages such as Chinese, and right-to-left languages such as Arabic. |
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Direct Support from EngineeringHelp is here if you need it! Whenever you call or email, you'll talk directly to an
engineer who can solve your problem. There are no 'level 1' techs that don't understand
your situation. |
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Linux/Unix/BSD, OS X & Windows 95 → Vista / 7 SupportAll of our accounts fully supports Linux, Unix, BSD, and OS X operating systems, and our web based tool has been tested and works with all popular browsers, including IE, FireFox and Chrome. |
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Quarterly (5%) & Yearly (10%) Payment DiscountsWe offer a pre-payment discount of 5% for 3-month and 6-month commitments, and 10% for 12-month commitments. You can select your desired pre-payment discount when placing your order. |
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FREE SetupSetup of our FTP storage accounts is instant and FREE. Accounts are created on a 24 hours basis. |
(1) All of our plans include unlimited bandwidth. However, there are two restrictions. First, if you are using your plan for data backup, you must use incremental backup software, which copies only changed files each night. Second, we do not permit large-scale file distribution using our service. If you need to distribute software updates, media files, etc. to hundreds or thousands of people simultaneously, you'll be better off to purchase services from a content delivery network. If you have questions about these policies, or need help choosing incremental backup software, please contact us.
(2) We allow unlimited logins for most uses of the service. However, if you are running a service which needs to regularly 'poll' our servers (for example, a script that regularly checks for an updated file, or a security camera that repeatedly uploads an image of your store), we require that: a) each device (security camera/computer/etc.) connects to the server no more than once every thirty (30) seconds; and b) all devices in aggregate connect no more than six hundred (600) times per hour.
(3) FTP Storage Servers have been specially optimized for high-capacity, high-speed data transfer, and are guaranteed to produce better than 200KB transfer speeds assuming 1) you are in the Continental US, and 2) you have a connection with upstream bandwidth greater than 200KB/sec. Customers outside the US will still see high speeds (usually much greater than 200KB/s), but we do not guarantee the speed.
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