The Accounts section provides an overview of your ExaVault account. If you have multiple ExaVault accounts, then the accounts page will give you an overview for all of your accounts.

Show Me

The Accounts overview page will show you the following information for each of your accounts:

• Server name
• Recurring payment amount
• Billing cycle
• Next billing date

Show Me

Click on the 'View Account Details' link to get to the detail page for that account. From here, you can control the account settings.

Realtime quota used and quota available is displayed in the Account Details page. Look for 'Space Used/Quota' underneath the server name.

Show Me

Within the Account Details page, you can change the master password that you use for your account. Please note that this password is only used to access your FTP space; the Client Area password can be different. If you need to change the Client Area password, please see the Client Details page.

It's been said before, but a word about strong passwords is still worth mentioning:

• Use at least one UPPER CASE letter.
• Use at least one number.
• Use at least one ch@rac+&r.
• Change your password periodically.
• Avoid using pets names, favorite foods, family birthdays, and other easy to guess passwords.

To cancel your account, please use the 'Request Cancellation' link from the Account Details page.

You can change your account size on the Accounts page. Just click the Upgrade/Downgrade Account hyperlink. In just a few mouse clicks your account will be automatically adjusted.

When you change your account size:

• You'll receive a credit for the unused portion of your current account.
• That credit will be applied to the new account.
• Your next renewal date will not change.

If you are currently paying with PayPal, you'll need to cancel your current subscription. Unfortunately, PayPal does not allow subscriptions to be changed.

Please send us an email if you would like assistance: support@exavault.com