ExaVault

Customizing SWFT - Added text for customizing URL

exavault — 2013-04-04T15:47:49-07:00

There are several options that you can use to rebrand SWFT: * You can set a custom logo. * You may set a company name to appear as the owner of the account. * You can choose a color scheme. * You can even change the address your customers use to access SWFT

The Short Guide to Everything (Index) - Add link to cancel instructions

exavault — 2013-04-04T13:12:01-07:00

The Short Guide to Everything (Index) Have you ever had to sift through a 300 page manual just to find out how to turn your new smartphone? If that sort of thing results in a few dollars more in the swearing jar, then this section is for you. Here is a list of topics organized for those with short attention spans and/or those who get more done by 9AM than I'll do all week.a-short-how-to-guide index

Taking Screenshots - minor edits

exavault — 2012-12-20T15:49:41-07:00

A picture is worth 1000 words, especially when things have gone wrong. When you've encountered a problem, sending a picture of what you see on your screen along with a description of how you got to that place will save everyone time and frustration.

Ping - Make less wordy

exavault — 2012-12-20T15:47:34-07:00

Ping is a tool to test if another computer is connected. Ping answers the first question of troubleshooting: is it plugged in? How does it work? A ping directs a small packet of data at another computer on a network (your FTP server, for example).

Send Files

exavault — 2012-11-14T09:58:28-07:00

Send files lets you send off files to others just like email. But unlike email, you don't attach your files -- you link to them. To send a link to a file: * Click 'Send Files' on the main toolbar. * Enter the email addresses that you would like to send files to. If you've created any email lists, type the name of the list to send files to everyone in your email list. Email lists will appear as green blocks. * Enter a subject and message for your recipients. * Select your files a…

Navigating, Sorting and File Management

exavault — 2012-11-14T09:49:06-07:00

When you first log into SWFT, you'll see the File Manager page. This is a view of the files and folders on your account. Items Per Page At the bottom of the file list, you'll see a a series of number buttons. These control the number of folders and files that you'll see on a page.

Notifications

exavault — 2012-11-14T09:42:27-07:00

Notifications let you know when something has happened in your account. Have you ever wanted to know when a file was uploaded or downloaded from a folder? If that answer is yes, then you need to know about notifications. A notification consists of action (upload and/or download) by a targeted user within a folder. When one of the targeted users performs one of the targeted actions on that folder, you'll get an email.

Notifications FAQ

exavault — 2012-11-14T09:37:41-07:00

Notifications FAQ How often are notification emails sent? Emails for notifications are sent approximately every 5 minutes. There is no way to change this to receive emails more often (or less often!). Why can't my users see my notifications? Notifications created by a particular user can only be seen by that user. This means that if you log into your account as the user fred and create a notification, any other users in your account, such as barney will not have access to those notifications…

Notifications

exavault — 2012-11-14T09:33:02-07:00

What are notifications? A notification is an email message which is automatically generated to let you know when something you care about has happened in your account. Notifications consist of: * An action (upload, download, or delete) * ...executed by a targeted user * ... within a specified folder.

Account Security - created

exavault — 2012-11-14T09:25:06-07:00

As an admin-level user, there are two important settings you can use to change the security requirements on your account. You can disable unencrypted access to your account, and you can require strong passwords for your users. Secure Only Mode The secure only mode for your account disables connections through FTP. Your users will still be able to connect through SFTP and the SWFT webapp, which uses HTTPS. This setting applies to all of your users; there is no way to require only one user to al…

Shared Folders

exavault — 2012-11-14T09:13:53-07:00

Shared folders are used to share files with others who do not have accounts. It's a collaborative place where you can ...well, share stuff. Creating Shared Folders To create a shared folder, simply click the 'SHARE' link next to every folder in the file manager. A public link for the shared folder will then appear immediately below the folder.

Shared Folders

exavault — 2012-11-14T09:11:39-07:00

Shared folders are used to share files with others who do not have accounts. It's a collaborative place where you can ...well, share stuff. Creating Shared Folders Sharing Folders in File Manager To create a shared folder simply click the 'SHARE' link next to every folder in the file manager. A public link for the shared folder will then appear immediately below the folder.

Shared Folders - created

exavault — 2012-08-06T17:14:22-07:00

Shared Folders - created

exavault — 2012-08-06T16:44:41-07:00

Shared Folders

exavault — 2012-08-06T16:12:59-07:00

Shared Folders

exavault — 2012-07-18T15:21:04-07:00

Shared Folders

exavault — 2012-07-17T19:27:42-07:00

Shared Folders

exavault — 2012-06-26T15:47:13-07:00

Shared Folders

exavault — 2012-05-29T21:32:26-07:00

Shared Folders

exavault — 2012-05-29T21:32:26-07:00