Using FTP Software

Essentially, you just need a few details to connect with nearly any desktop FTP client:

• Host / Server Name: This is your ExaVault account name
• Username: Enter your account username
• Password: Enter your account password

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For example:

• Host Name: bobsmith.exavault.com
• Username: bobsmith
• Password: abc123

The hostname, username and password can be obtained from your account administrator.

Once you've entered these details, then you should be able to click a Connect button. If you see files and folders appear, then you are connected!

Transferring files is also easy with a desktop FTP client. Generally speaking, you will see files in two panes:

• One pane will be the files on your computer.
• One pane will be the files on the server.

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To upload files:

1. Select the file(s) on your computer that you want to copy to the server
2. Either click an upload button (usually it's an arrow) or Drag and drop them from the 'Your Computer' pane to the 'Server' pane.

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To download files:

1. Select the file(s) on the server that you want to copy to your computer
2. Either click a download button (usually it's an arrow) or Drag and drop them from the 'Server' pane to the 'Your Computer' pane.

If you would like further details about using a desktop FTP client, then please check out our tutorial pages.