Sub-accounts are alternate logins to your ExaVault FTP space. With a sub-account, you can safely and securely provide other people with access to your FTP account.

Sub-account logins may have one of the following security restrictions placed upon them:

• Allow download-only access.
• Allow upload-only access.
• Allow full access (both upload & download).

In addition, sub-accounts may be configured to:

• Be locked to a specific sub-directory in your overall account.
• Hide files already on the server.

For more details, see Sub-Account Security.

To access the sub-account setup window:

1. Click the 'Accounts' link at the top of every page in the Client Area.
2. Click on the 'Sub-Account Administration' link.

Inside of the Sub-Account Administration window, you will see an overview of all of the sub-accounts that you have created for your FTP server.

• To add a new sub-account, click the 'Add New' link.
• To edit an existing sub-account, click the 'Edit' link next to the sub-account you wish to edit.
• To delete a sub-account, click the 'X' link next to the sub-account you wish to delete.

When you add or edit a sub-account, you will see a window where you may edit the following details:

• Sub-account username
• Sub-account password
• Sub-account directory restrictions
• Sub-account permissions
• Sub-account file visibility

You may choose any username you'd like for your subaccount, but be aware of three restrictions:

• Sub-account usernames must be alpha-numeric
• Each username must be unqiue (e.g. you cannot have two accounts with a username of fred).
• We do not allow anonymous logins.

Many people have asked how to distribute instructions to sub-accounts regarding how to transfer files. Here is a template for an email letter that you can use to send out instructions:

Dear [addressee name],

This message is to let you know how to transfer files to and from our FTP site. If you are already familiar with FTP, here are the details for connecting to our server:

Server Address: [your server name]
User Name: [sub-account username]
Password: [sub-account password]

If you are not familiar with FTP, here's what you'll want to do:

1. Connect to our Secure FTP web client:
https://files.exavault.com/?&branding=0
2. Enter the server address, username and password as specified above.
3. Click the 'Connect' button.

When you see files or folders appear on the right side of the screen, you are connected!

To Upload Files:
1. Select the file(s) you want to upload on your computer (the left hand side).
2. Click the [ –> ] button in the middle of the window to upload.

To Download Files:
1. Select the file(s) you want to download on the server (the right hand side).
2. Click the [ ←- ] button in the middle of the window to download.

Please contact us if you have any questions.

With Regards,

[Your name]