Welcome to the ExaVault Support & Documentation Library. Whether you're new to FTP or an expert, this wiki is intended to help you use your ExaVault account to the fullest. We're always open to your suggestions, so if there's something you'd like to see, please let us know.

Contact Support: |
All technical support is provided directly by our engineering staff. If you have
non-technical questions about your service, please contact our billing department.

Getting Started with FTP

First time using an FTP site? We cover the basics of using your account.

• Uploading & Downloading Files
• Managing Your Account
• Setting up Sub-Accounts
• Using Desktop FTP Software

Desktop FTP Clients

Want to upload / download files using desktop software? We support these and many more.

• FileZilla
• CyberDuck
• WS_FTP
• SmartFTP
• CoreFTP

S/FTP Technical Reference

Interested in the technical details behind the FTP & SFTP protocols we support?

• Supported Protocols & Ports
• SFTP
• FTP-SSL
• SCP
• Standard FTP

Advanced Usage

Our FTP accounts support many advanced capabilities for power users.

• Direct Links to Files (ftp://)
• Download-Only Accounts
• Upload-Only / FTP Drop Box
• SSH Key Based Logins

For a full listing of topics, see the sitemap.